ViciDial: A Comprehensive Overview of the Open-Source Call Center...

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2025-05-04 18:21:56 - Translate

ViciDial: A Comprehensive Overview of the Open-Source Call Center Solution

ViciDial is one of the most widely used open-source contact center solutions in the world. It is designed to manage outbound, inbound, and blended call handling, providing a comprehensive suite of tools for businesses seeking a cost-effective yet powerful platform to run their customer service or sales operations. With its robust feature set, high customization potential, and active global...

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