CUSTOMER SERVICE/SUPPORT & MONEY-BACK GUARANTEE We do our best to serve and satisfy our website visitors (customers) especially those who subscribe to the trial or one of our subscription packages. We take pride in responding to presale questions and requests for support having been customers and subscribers ourselves, we fully understand. However, there comes a time when not all subscribers are satisfied. Our service for the most part works for a lot of people but for other reasons, it does not always work for some individuals. Therefore, we have a 7-day money-back guarantee and will honor refund requests. Subscribers have 7 days to request a full refund which starts on the the day payment is received and accepted. There is no refund for the low-cost 24-hour trial of $3.00. We ask that you install the TV Player app first to see if it installs correctly before shelling out any money. Our Refund Policy comes with certain conditions that you should read before purchasing so that there are no misunderstandings. Refund Policy... https://cracklepoptv.com/refund-and-returns-policy/ #CustomerService #Support #Money-Back #Guarantee #RefundPolicy